Personnel

Personnel

Financial Institutions

Financial Institutions

ICTS currently provides multiple services to several global financial institutions. Our teams cover a broad portfolio of roles, from Front of House Officers, to Technical Management, Project Management, and Regional Command Centre Operations. Our personnel teams are often complemented by our canine explosive detection units who are in operation across London as well as nation-wide.

Transport Hubs

Transport Hubs

ICTS’ operations stem from the transport sector, with the first contract being held at London Gatwick Airport in 1987. Over the last 30 years we have organically expanded our presence within the aviation world and now serve over 50 clients: airlines, airports and cargo handlers.

Education Establishments

Education Establishments

Over the last 30 years, ICTS’ operations have branched out to include the education sector. We have worked in partnership with a range of well-known established Universities as well as smaller Colleges in the South East. A thorough understanding of a young and dynamic student environment has allowed us to integrate and become a vital part of life on campus.

Luxury Retail

Luxury Retail

Luxury retail is an exciting and relatively new venture for ICTS and a sector which is growing fast. Our teams are working on a number of prestigious global brands in the City and nationally. This sector brings new challenges: dealing with the constant threat of low-value asset losses, and organised crime.

Financial Institutions

ICTS currently provides multiple services to several global financial institutions. Our teams cover a broad portfolio of roles, from Front of House Officers, to Technical Management, Project Management, and Regional Command Centre Operations. Our personnel teams are often complemented by our canine explosive detection units who are in operation across London as well as nation-wide.

Transport Hubs

ICTS’ operations stem from the transport sector, with the first contract being held at London Gatwick Airport in 1987. Over the last 30 years we have organically expanded our presence within the aviation world and now serve over 50 clients: airlines, airports and cargo handlers.

Education Establishments

Over the last 30 years, ICTS’ operations have branched out to include the education sector. We have worked in partnership with a range of well-known established Universities as well as smaller Colleges in the South East. A thorough understanding of a young and dynamic student environment has allowed us to integrate and become a vital part of life on campus.

Luxury Retail

Luxury retail is an exciting and relatively new venture for ICTS and a sector which is growing fast. Our teams are working on a number of prestigious global brands in the City and nationally. This sector brings new challenges: dealing with the constant threat of low-value asset losses, and organised crime.

Sports Venues

Sports Venues

Stadia and sporting arenas offer unique security challenges because of the high density of people visiting and the high-profile nature of events. Our teams are well versed in the measures to counter terrorism, theft, burglary and arson. 

Our Electronic security teams work closely with multiple major sporting venues to ensure they have the best technology to ensure the maximum safety and security levels are met, whilst our Canine Explosives Search Teams provide additional layers of security.

Healthcare Establishments

Healthcare Establishments

We have been operational within the NHS and other healthcare establishments for many years now, providing 24-hour security services. With innovative solutions, such as body-worn cameras introduced in 2017, we are proud to support the NHS in providing a valuable service to our communities.

Logistics Centre

Logistics Centre

As the internet changes the way in which we shop, the role that logistic centres play has increased. During the last two years, ICTS has experienced a dramatic growth in this sector and as a result a large proportion of our personnel is now engaged in this line of business. With a large national coverage, our teams offer flexible and efficient support to the growing pressures faced by our retail clients.

Events

Events

A number of our clients hold events and specialist exhibitions which require a dedicated security events team. These events can be very different in nature: ranging from global AGM meetings for a client in the Financial sector, to public events in the City attracting thousands of visitors daily. We have the expertise to tailor our services to meet client needs and very often our three divisions, personnel, canine and electronic security services, work together to provide a ‘total’ security solution.

Sports Venues

Stadia and sporting arenas offer unique security challenges because of the high density of people visiting and the high-profile nature of events. Our teams are well versed in the measures to counter terrorism, theft, burglary and arson. 

Our Electronic security teams work closely with multiple major sporting venues to ensure they have the best technology to ensure the maximum safety and security levels are met, whilst our Canine Explosives Search Teams provide additional layers of security.

Healthcare Establishments

We have been operational within the NHS and other healthcare establishments for many years now, providing 24-hour security services. With innovative solutions, such as body-worn cameras introduced in 2017, we are proud to support the NHS in providing a valuable service to our communities.

Logistics Centre

As the internet changes the way in which we shop, the role that logistic centres play has increased. During the last two years, ICTS has experienced a dramatic growth in this sector and as a result a large proportion of our personnel is now engaged in this line of business. With a large national coverage, our teams offer flexible and efficient support to the growing pressures faced by our retail clients.

Events

A number of our clients hold events and specialist exhibitions which require a dedicated security events team. These events can be very different in nature: ranging from global AGM meetings for a client in the Financial sector, to public events in the City attracting thousands of visitors daily. We have the expertise to tailor our services to meet client needs and very often our three divisions, personnel, canine and electronic security services, work together to provide a ‘total’ security solution.

Iconic Visitor Attractions

Iconic Visitor Attractions

Visitor attractions always offer challenging environments to secure. Cheap air fares and easy access links mean that large numbers of tourists flock to sites throughout the year. The recent threat of terrorism increases these challenges further. Our unique approach to tackling these issues promotes maximum safety, without detracting from the visitor experience. 

Exhibition Centres

Exhibition Centres

As with Stadia and Events, our teams are specialists at dealing with the security screening of high volumes of people. We provide ‘total’ security solutions, which see our personnel work alongside our canine and electronic security teams.

Data Centres

Data Centres

ICTS secures a number of high-risk locations such as data centres. Strict surveillance, 24/7 patrols and monitoring ensure the highest levels of security are maintained.

Close Protection

Close Protection

The highly experienced close protection team, most with a military background, work with our VIP clients, securing individuals, families and high-value assets. Discretion and professionalism lie at the heart of our services.

Iconic Visitor Attractions

Visitor attractions always offer challenging environments to secure. Cheap air fares and easy access links mean that large numbers of tourists flock to sites throughout the year. The recent threat of terrorism increases these challenges further. Our unique approach to tackling these issues promotes maximum safety, without detracting from the visitor experience. 

Exhibition Centres

As with Stadia and Events, our teams are specialists at dealing with the security screening of high volumes of people. We provide ‘total’ security solutions, which see our personnel work alongside our canine and electronic security teams.

Data Centres

ICTS secures a number of high-risk locations such as data centres. Strict surveillance, 24/7 patrols and monitoring ensure the highest levels of security are maintained.

Close Protection

The highly experienced close protection team, most with a military background, work with our VIP clients, securing individuals, families and high-value assets. Discretion and professionalism lie at the heart of our services.

Our teams are carefully selected and trained to deliver the operational excellency upon which our reputation is built. Security know-how, rigorous training programmes, good team work, matched with a resilient mindset, is what allows us to create a safer environment. 

Training and on-going professional development

ICTS develops professional careers within the security industry rather than simply providing a basic guarding service. To this end, ICTS delivers a wide range of training programmes for our own personnel and our clients.

In addition to developing many of our own specialised training programmes, setting new industry benchmarks, all standard ICTS training programmes are compliant with relevant industry regulatory bodies. We provide specific training for the highly regulated transport sector and SIA licencing requirements.

ICTS is an approved training centre for Edexcel, NOCN and aviation regulatory bodies as well as being partnered with the Chartered Management Institute and the Institute of Customer Service for the delivery of advanced professional training programmes.

The delivery of quality customer service is central to our service offering. ICTS is a member of the Institute of Customer Service, which plays a vital role in shaping our customer service agenda and keeping personnel up-to-date with leading practices, trends and industry best practice standards.

Sectors of Operation

We are proud of our diverse range of clients, operating in a variety of sectors.

It is a combination of over 30 years’ experience in the security sector, our ability to adapt to the dynamics of the industry, and the sharing of expertise and resources with the greater ICTS Europe Group, that has allowed ICTS to become industry leaders.